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The Business Hub

The Business Hub

The Business Hub is an enterprise development initiative that provides a single point of access and practical solutions to help small, medium, and micro enterprises (SMMEs) and entrepreneurs start, navigate, and grow their businesses

About

The Business Hub provides practical solutions to simplify starting and developing your small business. Through a single point of access, we help you to navigate various processes and reduce possible red tape that you may encounter.

If you are a small, medium or micro enterprise (SMME), or an entrepreneur planning to start or grow a business, we can help.

For more on how the City supports small businesses and promotes investment in Cape Town, visit the Enterprise and Investment Department.

Our mission statement

Grow – Provide guidance and opportunities to clients to help turn their business ideas into successful and sustainable ventures.

Enable – Empower entrepreneurs by providing them with the information, tools and resources they need to start, manage and grow their businesses.

Support – Provide clients with access to business support, training, networking and guidance to help them start and grow successful businesses.

Connect – Link businesses to relevant City departments, such as Permits, and act as a bridge between entrepreneurs and the wider business ecosystem.

Opportunity – Create opportunities for entrepreneurs to access information, networks, markets, training and other resources that can contribute to business growth and development.

What we offer

Business support and enablement

  • Diagnostic assessments
  • Business Hub helpdesk (one stop shop)
  • Community activations
  • CT Entrepreneurship Academy
  • Mentorship
  • Township Development Charges Fund
  • Business process improvement

Capacity building and access to market

  • Training programmes
  • Market access support (including Supplier Vendor Registration) **
  • Business Networking Sessions
  • MSME funding pitch days
  • Thought leadership and library management
  • LiftUp – Support programme with Revenue department

Ecosystem and compliance management

  • Small business workspaces and infrastructure development
  • Business Support Policy
  • BBBEE compliance
  • Regulatory reform and advocacy
  • Vendor registration
  • Business Incubation Support
  • Partner services (CIPC, SARS, SEDFA, DeDAT, WESGRO, Greater Tygerberg Programme)

Business regulations

 

starting a business

If you are planning to start a new business, view all the City’s business regulations, by-laws and policies.

Innovation:

Click the button below to get assistance with red tape issues.

Red tape

Opening hours

Visit us during office hours, Monday – Friday (08:00 – 16:00) at:

Cnr of Adderley and Strand Streets
Strand Concourse (below ground level)
Cape Town

Contact us

​General enquiries

Telephone:
021 417 4043

Email:
Business.support@capetown.gov.za

Online:
Send us a query via our online form.

RESPONSE TIME

Expect a two-day response time for online queries (Monday – Friday).

Visit us during office hours, Monday – Friday (08:00 – 16:00) at:

Cnr of Adderley and Strand Streets
Strand Concourse (below ground level)
Cape Town

Document downloads

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